Privacy Policy
Last Updated: January 2024
GameBuy Store Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gamebuy.store and make purchases from our store.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Create an account or make a purchase
- Subscribe to our newsletter
- Contact our customer support
- Participate in surveys or promotions
This information may include:
- Name and contact information (email address, phone number, shipping address)
- Payment information (processed securely by our payment providers)
- Order history and preferences
- Communication preferences
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent on site, referring URLs)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Order Processing and Fulfillment
- Processing and completing your orders
- Sending order confirmations and shipping updates
- Handling returns and exchanges
- Processing payments securely
2.2 Communication
- Transactional Emails: We send order confirmations, shipping notifications, delivery updates, and receipts. These emails are necessary for completing your purchase and are not marketing communications.
- Marketing Emails: With your explicit consent, we send newsletters, promotional offers, and product updates. You can unsubscribe at any time.
- Customer support communications
- Responding to your inquiries and requests
2.3 Website Improvement
- Analyzing usage patterns to improve our website
- Personalizing your shopping experience
- Preventing fraud and enhancing security
3. Email Marketing and Consent
3.1 Transactional Emails
When you make a purchase, you agree to receive transactional emails containing:
- Order confirmations
- Payment receipts
- Shipping and tracking information
- Delivery notifications
These emails are essential for completing your transaction and cannot be opted out of while you maintain an active order.
3.2 Marketing Communications
We will only send you marketing emails if you have explicitly consented by:
- Checking the newsletter subscription box during checkout
- Subscribing through our newsletter signup form
- Opting in through other consent mechanisms on our site
You can withdraw consent and unsubscribe from marketing emails at any time by:
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Keep items in your shopping cart
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
5.1 Service Providers
- Payment processors to complete transactions
- Shipping carriers to deliver your orders
- Email service providers for transactional and marketing emails (with consent)
- Analytics providers to improve our website
5.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Secure Socket Layer (SSL) encryption for data transmission
- Secure payment processing through trusted third-party providers
- Regular security audits and updates
- Access controls and authentication measures
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal obligations
- Resolve disputes and enforce our agreements
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your information
- Portability: Request transfer of your information
- Withdraw Consent: Withdraw consent for marketing communications
To exercise these rights, please contact us at support@gamebuy.store
9. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending an email notification for significant changes
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
GameBuy Store Ltd
Email: support@gamebuy.store
Company Registration: GB123456789
Registered in England and Wales